The above cover is not what I received. I’ve reached out to grafiksbox support & team email to remedy the situation. So far there’s no communication. I used the edit option to see if i could get it changed to the cover that was advertised, they sent me the same cover that I was complaining about. I probably should find out the refund policy tbh because it’s not looking like I’m going to get the cover I paid for. I’d probably have a better experience buying the cover direct from the artist.
Hello Kennedy,
We’re really sorry for the confusion and any frustration this caused.
Please check your email and download link we reached out as soon as we received your message and corrected the issue by updating the download link with the correct cover. You should have everything you need now!
Additionally, we noticed that multiple accounts may have been created on our site.
This can sometimes make it more challenging for us to track your orders and resolve issues quickly. We highly recommend consolidating all your orders under one account moving forward.
This way, both you and our team can easily manage your purchases and their status.
Thanks for your understanding, and let us know if you need any further assistance we’re here to help!
Best,
The Grafiksbox Team
Love it ordered me a 2nd one !
Hey Jason,
Thank you so much for the support! We’re thrilled you loved the first one so much that you came back for a second.
That means the world to us!
We can’t wait to deliver another cover that matches your vision perfectly.
Much appreciated,
The Grafiksbox Team
Love the quality and level of creativity that was put into it..
Hey Lidell,
We’re so glad to hear that you loved the quality and creativity of the design!
Our goal is always to bring your ideas to life with a unique touch, so it means a lot to know that we delivered on that for you.
Your support and feedback inspire us to keep pushing the limits, and we’re excited to work with you again on future projects.
Let’s keep creating magic together!
Much appreciated,
The Grafiksbox Team
Real nice and great fit for the song.
Hi Monta,
We're so happy to hear that the cover was a perfect fit for your song, that's always our goal.
Knowing that it brought that extra touch to your project means a lot to us.
We look forward to collaborating with you again and helping you bring your creative ideas to life.
We appreciate it,
The Grafiksbox Team
Great work Really 🙏🏿
Hey David,
We really appreciate the love! It’s awesome to hear that you’re happy with the work 🙏.
Can’t wait to team up with you again for your next project!
Cheers,
The Grafiksbox Team
Swampcity Enterprises would like to Thanks Grafixbox And the whole team for Professionalism an there outstanding Work “We Will Used Them Again”
Hey Christopher,
Thank you so much for the kind words from Swampcity Enterprises! It means a lot to us to hear that you appreciated our professionalism and the quality of our work. We’re excited to collaborate with you again in the future and keep delivering designs that match your vision.
Much love to the Swampcity team!
Best regards,
The Grafiksbox Team
Nice cover not too much going on just straight forward
Hello Paul,
We’re glad you liked the clean and straightforward design. Sometimes keeping it simple is the best way to let your vision shine.
Best,
The Grafiksbox Team
Very fast turnaround time!! Mine was less than 12hrs!!!! Excellent job!!!!!!
Hey Keith,
We’re pumped to hear the fast turnaround hit the mark for you! Getting your cover to you in under 12 hours is exactly the kind of service we strive for.
Thanks for the great feedback, we’re ready to bring that same energy to your next project!
Much appreciated,
The Grafiksbox Team
This is one of the best cover arts i had
Hey Thomas,
Thanks for the awesome feedback! We’re pumped to hear this cover art stands out as one of your favorites. Knowing it hit the mark for you means a lot to us, and we’re here to keep delivering that same quality every time.
Best,
The Grafiksbox Team
Awesome
Glad to hear you’re loving it!
Thanks for choosing us, and we’re excited to work together again on your next project!
Best,
The Grafiksbox Team
Its good but doesn’t have my name on the cover like I ordered
Hello MonoPoly,
Thanks for reaching out! It looks like you selected the “Download Template” option, which provides you with the editable file to make changes yourself. To have your name and other details added by our team, you’ll want to choose the “Edit the Cover” option.
With this option, you can include all your info, and we’ll deliver the cover fully customized to your specifications.
Let us know if you’d like assistance with editing or need any further help!
Best,
The Grafiksbox Team
You guys hit it on the head with this one!
Hey Christopher,
We’re thrilled to hear that we hit the mark with this one! Bringing your vision to life is exactly what we aim for, so knowing you’re happy with the result means a lot to us. Your feedback keeps us motivated to keep delivering top quality work for artists like you.
Can’t wait to see what we can create together next!
All the best,
The Grafiksbox Team
I bought a cover art including editing and after three days it still hasn't arrived. I need it because I have the single coming out. In your terms you say that for an edited cover you take 24 hours more have passed
Hello Salvatore,
We checked, and your order was delivered on time within the 24-hour window as promised. Please take a moment to review your email inbox and your account on our website, where you can view your order history, check the status of each order, and find download links.
For future orders, we recommend carefully reading the instructions and keeping an eye out for our email updates to avoid any confusion. This time, it seems there was a mix-up on the receiving end, but we’re here if you need any help locating your files!
Best,
The Grafiksbox Team
Fire loved it
Hey Luis,
Glad to hear you loved it! 🔥 Your feedback means a lot to us.
Can’t wait to work with you on your next project!
Best,
The Grafiksbox Team
Very fast delivery. But the csnvas could be a little longer.
Hey Christian,
Thanks for the feedback! We’re glad to hear you appreciated the fast delivery. Just to let you know, Spotify Canvas is designed as an 8-second looping visual that displays in a vertical format. We deliver our Spotify Canvas with the recommended duration and in a format that meets Spotify’s requirements to ensure they’re accepted on the platform.
That said, we’re always open to adjustments. If you’d like any changes, you can use our free revision service to modify the canvas motion video or other aspects.
Best,
The Grafiksbox Team
Another Bangingcover
Hey Paul,
Thanks for the shoutout! We’re pumped to hear that you loved the cover it’s always our goal to help you stand out with every release.
Your continued trust means a lot, and we’re excited to keep bringing that fire to your future projects.
Always here to create more magic with you!
Best,
The Grafiksbox Team
Fire
Hey Darnell,
Glad you’re feeling it! 🔥 Thanks for the shoutout!
Looking forward to bringing more fire to your next project.
Best,
The Grafiksbox Team
Quick turnaround. Efficient. Great work.
Hey Allen,
Appreciate the awesome feedback! We’re all about delivering quality work as quickly and smoothly as possible, so it’s great to know we hit the mark for you. Your satisfaction means a lot to us, and we’re ready to keep bringing that same energy to your future projects.
Best,
The Grafiksbox Team
If Your Too Busy To Make You're Own Artwork, Grafiksbox Is The One! 24hr Turnaround And Plenty To Choose From So You'll Always Find A Design To Match Your Music! I've Used Them For My Last 2 Projects And Saved Hella Time! They Legit Wit It 💯👌
Hey James,
We appreciate you, fam! 💯 Thanks for the shoutout! We’re all about helping artists save time while keeping things fresh. Glad to hear you found the perfect designs to match your music, and we’re hyped to have been part of your last two projects.
Can’t wait to work together on the next one!
Much love,
The Grafiksbox Team
